Privacy Policy

This Privacy Policy explains what personal information Decarba collects when you visit or order from decarba.uk, how we use it and the choices you have. By using this website you agree to this policy.

Information We Collect

When you place an order we collect the details needed to process it: your name, email address, delivery and billing address, and the items you buy. Payment card details are entered on a secure checkout and handled by our payment provider; we do not store full card numbers on our servers. When you browse the site we also collect standard technical data such as your device type and pages viewed, mainly through cookies.

How We Use It

We use your information to process and deliver orders, send order and delivery updates, respond to your questions, prevent fraud and meet our legal obligations. If you have agreed to marketing emails, we use your email address to send occasional updates, and you can unsubscribe at any time.

Sharing Your Information

We share information only where it is needed to run the shop: with the payment provider that processes your payment and the delivery partners that ship your order, and where we are required to by law. We do not sell your personal information.

Cookies

Cookies keep your basket working, remember your preferences and help us understand how the site is used. You can control or delete cookies in your browser settings, though some parts of the site may not work without them.

Your Rights

Under UK data protection law you can ask to see the personal information we hold about you, ask us to correct or delete it, or object to certain uses. To make a request, email us at admin@decarba.uk.

Contact

Questions about this policy can be sent to admin@decarba.uk or through our contact page.